The agency
Personal, hands-on service and support
Our award-winning agency is dedicated to providing outstanding service and personalized assistance across life, health, and wealth insurance markets.
If you are not thrilled with your current insurance, contact us today for a free comprehensive consultation.
On the wall
Agent of the Year, 2022 and 2025
We are proud to provide a concierge level of service, creative and flexible solutions, and the very best advice available.
Our commitment is to understand and address your specific circumstances and tailor our solutions to fit your unique needs.
Our goal is to empower families and businesses all across Texas.
Who answers the phone
Ten people and one dog, on Grissom Road
Everyone here is reachable on their own first name at txagency.net.
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Luis Moreno
Agency Owner
[email protected] -
Magaly Moreno
Agency Owner
[email protected] -
Diana Guerra
Insurance Agency Office Manager
[email protected] -
Joshua Guerra
Property Insurance Specialist, Home, Condo and Renters
[email protected] -
Rosie Ritch
Client Retention and Customer Support Specialist
[email protected] -
Jose Gonzalez
Licensed Insurance Agent, Personal, Commercial, Life and ACA
[email protected] -
Maria Torres
Licensed Insurance Agent, Personal Lines
[email protected] -
Kenneth Lan
Licensed Insurance Agent, Personal, Commercial, Life and ACA
[email protected] -
Jamie Johnsen
Licensed Insurance Agent, Personal, Commercial and Life
[email protected] -
Jorge Nicolas
Licensed Insurance Agent, Personal Lines
[email protected] -
Chiquita
Agency Dog
Full-time, unpaid
What the record shows
5.0
Average across 680 Google reviews of this office.
Agent of the Year, 2022 and 2025
Luis Moreno. 2022 District 44, Fire Agent of the Year, and 2025 Agent of the Year.
8865 Grissom Rd
San Antonio, TX 78251. Monday to Friday, 9am to 5pm.
Google reviews
“Diana at this Farmers office is incredibly kind, knowledgeable, and helpful! She made the process of bundling my home and auto insurance simple and stress-free.”
Carina S.
on Google, about Diana Guerra
“Ken's very personable manner came across the phone lines! From his friendly voice, I immediately knew doing business with him would be a pleasant experience. He was very efficient in helping me conduct my business with him.”
Mary Louise L.
on Google, about Kenneth Lan
“Jamie Johnsen provided outstanding service and made the entire insurance process smooth and stress-free. She helped me secure commercial auto insurance, general liability insurance, and workers compensation coverage.”
Isaura G.
on Google, about Jamie Johnsen
Google's own excerpts
- Good service good prices best prices in town.
- They have a great staff that treats everyone like family.
- Experience was good, great customer service mr chaps answered all my questions
What people write about
- health insurance55
- insurance policy35
- polite staff28
- family coverage4
Been looked after here?
How it goes
Three steps, and then you are covered
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Step 1
We listen
You tell us what you own and what you are worried about. We ask questions until we have the whole picture.
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Step 2
We build your plan
Cover put together around your life or your business, not pulled off a shelf.
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Step 3
We keep it right
Cover you can count on, and someone to call when things change.
Why people stay
Four things this office does differently
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Local Experts
One office on Grissom Road, and the people in the photographs are the people who answer the phone.
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Free Reviews
A free review of the policy you already hold. This is a policy review, not a customer review.
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Custom Coverage
Cover built around your circumstances rather than around one carrier’s product sheet.
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Risk Protection
The gaps get named before they are needed, not after a claim finds them.
Next step
Come in, or we will come to the phone
The office is on Grissom Road, open Monday to Friday, 9am to 5pm.