All of Texas
The right coverage for your home, car, family and business
Pick what you need, add your ZIP, and a licensed agent on Grissom Road takes it from there. No forms that go nowhere, and no call center.
- 5.0 from 680 Google reviews
- One office, 8865 Grissom Rd
- English or Español
What we write
Nine lines, one office, one phone number
Nine lines of coverage written across Texas. Choose the one you need and your quote opens with it already selected.
The map
Every cover this agency writes, and what sits inside it
Ten lines of coverage, annuities included, and 43 individual protections. Select any one to read exactly what it includes.
Personal, business and health, from one desk
Personal23
- Collision
- Comprehensive
- Property Damage Liability
- Bodily Injury Liability
- Uninsured or Underinsured Motorist
- Dwelling
- Other Structures
- Personal Property
- Loss of Use
- Medical Expense
- Personal Liability
- Scheduled Personal Property
- Personal Property
- Personal Liability
- Loss of Use
- Term Insurance
- Final Expense
- Universal Life
- Whole Life
- Fixed
- Variable
- Immediate
- Deferred
Health11
- Premium
- Deductible
- Co-pay
- Original Medicare
- Advantage (Part C)
- Supplement (Medigap)
- Part D
- Dental
- Vision
- Hearing
- Cancer
Business9
- Business Owners Policy
- General Liability
- Commercial Auto
- Commercial Property
- Workers Compensation
- Commercial Umbrella
- Business Owners Policy
- Workers Compensation
- Professional Liability
What the record shows
5.0
Average across 680 Google reviews of this office.
Agent of the Year, 2022 and 2025
Luis Moreno. 2022 District 44, Fire Agent of the Year, and 2025 Agent of the Year.
8865 Grissom Rd
San Antonio, TX 78251. Monday to Friday, 9am to 5pm.
What people say
5.0 stars from 680 Google reviews
Every review below is a real Google review of this office, and most of them name the agent who did the work.
“Diana at this Farmers office is incredibly kind, knowledgeable, and helpful! She made the process of bundling my home and auto insurance simple and stress-free.”
“Ken's very personable manner came across the phone lines! From his friendly voice, I immediately knew doing business with him would be a pleasant experience. He was very efficient in helping me conduct my business with him.”
“Jamie Johnsen provided outstanding service and made the entire insurance process smooth and stress-free. She helped me secure commercial auto insurance, general liability insurance, and workers' compensation coverage.”
“Sorting through countless insurance agencies and agents can feel overwhelming and daunting. Jamie Johnsen at Luis Moreno Farmers Insurance made the entire process comfortable and truly a no-brainer.”
“Melissa was amazing to work with! She explained everything clearly, answered all my questions, and helped me find the best plan for my needs. Highly recommend!”
“I needed assistance with my insurance to edit my account and Rosie Ritch walked me through everything she was amazing I feel comfortable knowing that she is there to help me. She went above and beyond to help me.”
“Just got our homeowners insurance with Maria Torres with Farmers Insurance. After giving her all the information she needed, she got the coverage in effect the same day. Maria was very pleasant to talk to and work with in getting it done.”
“Jamie provided excellent service and made the process smooth and stress-free. Helpful with questions I may have had!”
“Jamie Johnsen was such a big help I was looking for auto insurance and she went above and beyond to help me and my husband! She is the best agent I have worked with.”
“Jamie Johnsen helped me switch over, bundling my renters and auto insurance. She has been very helpful, making the process quick and easy, as well as saving me money!”
“I had an excellent experience getting help finding health insurance options! Melissa was fast and communicative. I would recommend!”
“Rosie @ Luis Moreno's Farmer's Insurance is amazing! Even has service when pulled over by a State Trooper!!”
“Working With Luis and Jamie is amazing. Great people better service! Thank you.”
“Ivan customer service was top tier! He helped with everything I need for me and my family! Made sure to explain everything and definitely went above and beyond. He left no question unanswered. 10/10 recommend.”
“Melissa is awesome sauce!!!! Rosie put me in touch with her. Both ladies helped me work through all my insurance issues. Amazing work ladies.”
“When I called Luis Moreno's Farmers Agency, Maria Torres happened to answer my call, and I am soooooo happy she did! First of all, Maria is very friendly, caring, and extremely knowledgeable.”
“Jamie reached out to me in a timely manner. She also asked very specific questions to ensure that she got me the right coverage.”
“Rosie Ritch, a dedicated Farmers Insurance agent, has consistently demonstrated her commitment to exceptional customer service.”
“Maria Torres is very friendly, caring, and extremely knowledgeable.”
“Very helpful and informative! Thank you for providing good customer service.”
“I have been very pleased with the Customer Service, I have received from Farmers Insurance, especially, Rosie Ritch. She goes the extra mile to help with any questions and I DO appreciate it! Thank you!”
“Thank You miss Rosie for helping me with my insurance information. You have always been very helpful and very courteous! I really appreciate you!”
“Let me just say this Jamie is the BEST!! She has met and exceeded my expectations. Knows her insurance!!! Super quick and efficient. Highly recommend her!!”
“Great service, follow up and attention to details. Rosie Ritch in particular was just outstanding.”
“Insurance is way more complicated than I thought. Thank goodness for Luis Moreno's Farmers agency. My insurance agent Jamie Johnsen helped me straighten out my Home, Auto ins. in one day and saved me over $1000 a year.”
“My experience with Rosie was awesome. Rosie was very polite, knowledgeable and patient with me. She kept me informed and explained everything to me.”
“Steven is AMAZING!!! I lost my insurance and he went above and beyond to find me an affordable plan for my needs. I'm up in age and he was patient and kind. I will be recommending him to friends and family!!!”
“Jamie was very good explained everything fully. Best insurance informative I've ever received.”
“Steven Villarreal has been my agent for a few years. He is amazing. If I run into an issue he looks into it immediately! Very friendly and very helpful!”
“My mom referred me to Steven Villarreal and I'm glad she did. Steven has been extremely helpful, kind and has the best interest for his clients. He made it easy and stress free! Thank you so much!!”
“Mr. Steve was amazing! He listened to all my needs and helped me find the perfect insurance.”
“Luis Moreno is absolutely the best insurance broker that I've ever known.”
“My realtor recommended Andrea F. to me, and she was fantastic to work with! She was able to find me a lower home insurance rate, and was so kind and personable the entire time.”
“Diana at this Farmers office is incredibly kind, knowledgeable, and helpful! She made the process of bundling my home and auto insurance simple and stress-free.”
“Ken's very personable manner came across the phone lines! From his friendly voice, I immediately knew doing business with him would be a pleasant experience. He was very efficient in helping me conduct my business with him.”
“Jamie Johnsen provided outstanding service and made the entire insurance process smooth and stress-free. She helped me secure commercial auto insurance, general liability insurance, and workers' compensation coverage.”
“Sorting through countless insurance agencies and agents can feel overwhelming and daunting. Jamie Johnsen at Luis Moreno Farmers Insurance made the entire process comfortable and truly a no-brainer.”
“Melissa was amazing to work with! She explained everything clearly, answered all my questions, and helped me find the best plan for my needs. Highly recommend!”
“I needed assistance with my insurance to edit my account and Rosie Ritch walked me through everything she was amazing I feel comfortable knowing that she is there to help me. She went above and beyond to help me.”
“Just got our homeowners insurance with Maria Torres with Farmers Insurance. After giving her all the information she needed, she got the coverage in effect the same day. Maria was very pleasant to talk to and work with in getting it done.”
“Jamie provided excellent service and made the process smooth and stress-free. Helpful with questions I may have had!”
“Jamie Johnsen was such a big help I was looking for auto insurance and she went above and beyond to help me and my husband! She is the best agent I have worked with.”
“Jamie Johnsen helped me switch over, bundling my renters and auto insurance. She has been very helpful, making the process quick and easy, as well as saving me money!”
“I had an excellent experience getting help finding health insurance options! Melissa was fast and communicative. I would recommend!”
“Rosie @ Luis Moreno's Farmer's Insurance is amazing! Even has service when pulled over by a State Trooper!!”
“Working With Luis and Jamie is amazing. Great people better service! Thank you.”
“Ivan customer service was top tier! He helped with everything I need for me and my family! Made sure to explain everything and definitely went above and beyond. He left no question unanswered. 10/10 recommend.”
“Melissa is awesome sauce!!!! Rosie put me in touch with her. Both ladies helped me work through all my insurance issues. Amazing work ladies.”
“When I called Luis Moreno's Farmers Agency, Maria Torres happened to answer my call, and I am soooooo happy she did! First of all, Maria is very friendly, caring, and extremely knowledgeable.”
“Jamie reached out to me in a timely manner. She also asked very specific questions to ensure that she got me the right coverage.”
“Rosie Ritch, a dedicated Farmers Insurance agent, has consistently demonstrated her commitment to exceptional customer service.”
“Maria Torres is very friendly, caring, and extremely knowledgeable.”
“Very helpful and informative! Thank you for providing good customer service.”
“I have been very pleased with the Customer Service, I have received from Farmers Insurance, especially, Rosie Ritch. She goes the extra mile to help with any questions and I DO appreciate it! Thank you!”
“Thank You miss Rosie for helping me with my insurance information. You have always been very helpful and very courteous! I really appreciate you!”
“Let me just say this Jamie is the BEST!! She has met and exceeded my expectations. Knows her insurance!!! Super quick and efficient. Highly recommend her!!”
“Great service, follow up and attention to details. Rosie Ritch in particular was just outstanding.”
“Insurance is way more complicated than I thought. Thank goodness for Luis Moreno's Farmers agency. My insurance agent Jamie Johnsen helped me straighten out my Home, Auto ins. in one day and saved me over $1000 a year.”
“My experience with Rosie was awesome. Rosie was very polite, knowledgeable and patient with me. She kept me informed and explained everything to me.”
“Steven is AMAZING!!! I lost my insurance and he went above and beyond to find me an affordable plan for my needs. I'm up in age and he was patient and kind. I will be recommending him to friends and family!!!”
“Jamie was very good explained everything fully. Best insurance informative I've ever received.”
“Steven Villarreal has been my agent for a few years. He is amazing. If I run into an issue he looks into it immediately! Very friendly and very helpful!”
“My mom referred me to Steven Villarreal and I'm glad she did. Steven has been extremely helpful, kind and has the best interest for his clients. He made it easy and stress free! Thank you so much!!”
“Mr. Steve was amazing! He listened to all my needs and helped me find the perfect insurance.”
“Luis Moreno is absolutely the best insurance broker that I've ever known.”
“My realtor recommended Andrea F. to me, and she was fantastic to work with! She was able to find me a lower home insurance rate, and was so kind and personable the entire time.”
“Maria Torres helped me a lot with my insurance. They have excellent customer service, and the people explain things very well. 5 stars!”
“Luis provided such great insight on all insurance options and worked vigorously around the clock to make sure the process was fully completed.”
“Steven did an excellent job finding the perfect coverage for me. He was very thorough and quick to respond. I would highly recommend using him and will refer him to my friends and family.”
“Her dedication to customer service goes well beyond what is considered normal.”
“Today I was looking for health insurance and Ivan Chapa helped me look for coverage. He was quick and very helpful throughout the process and made it super easy for me! I'm very happy knowing I'm now covered with a great plan.”
“Great service and always prompt to respond. I can tell my policy just doesn't lay there but they take the time to go over potential savings for me and with me. Very happy with Farmer's insurance.”
“Want to thank Magaly for helping me save thousands of dollars on my home and car insurance.”
“Very satisfied with my experience with Steven. He made it a short yet informative session, where I was able to accomplish what I wanted. He made it such a simple process while also providing me with the cheapest option.”
“Was very impressed with Maria. She answered all my questions and was able to beat my previous quote from Progressive.”
“Rosie Ritch was so pleasant and so helpful!!! She stayed on top of getting me a refund for a policy cancellation and went above and beyond to help me in every way!”
“Had a great experience with Ivan Chapa in selecting my health insurance plans. He provided different options but was quick to help with my needs and doctors to choose from. Took the time to answer my questions.”
“Great, reliable to work with. Would definitely recommend their services!”
“I cannot be more greatful for this amazing human, angel on earth. Not only was I lost in the world of medical insurance, he helped me navigate everything in a moment of crisis. Thanks to him I got the coverage my family needed.”
“Steven Villarreal has been so helpful in getting my family set up with health insurance. He's very kind and personable, funny too!! Always very happy to help and always answering when I need help.”
“Steven was able to provide top customer service. He walked me through the process of signing up for health insurance step by step. He made the process very easy for me to understand. Very professional and very helpful.”
“Steve Villarreal has been an amazing agent. Over the past years I've used the Molina group and I've been a satisfied customer. Highly recommend.”
“Marie has always been a person that has demonstrated a positive attitude, very knowledgeable, extremely willing to make my interactions with her a satisfying experience for me.”
“I was able to receive immediate response to all of my questions efficiently and was given a quote to support my needs. I am so thankful I had a reliable agent to assist me.”
“Ivan was amazing! He was very straightforward about the process and application. All in all took about 20 mins for everything to complete. Call Ivan if you want a trustworthy and great insurance agent! 10/10 recommend.”
“Steven V was a great help throughout the process. Amazing customer service and answered all my questions and concerns. Very Knowledgeable! Highly Recommend!”
“I call for assistance enrolling in marketplace insurance every year and I always have a great experience. Steven Villarreal helped me this year and he was very patient and helpful and got me enrolled in a great plan in a very timely manner!”
“I absolutely loved working with Andrea, she helped me get health insurance for my family! I'm so grateful for her help. I was able to get help anytime of the day and answered all my multiple questions.”
“I have been working with Steven Villareal for a few years at Luis Moreno Insurance Agency for help with finding the best Market Place coverage for myself. He is very knowledgeable and diligent in reviewing policies that meet my needs.”
“Professional and prompt service. My account was handled by Ivan and he made what is always a complicated and stressful process actually very simple and easy for me.”
“Steve Villareal helped us get health insurance same day! We had a medical emergency and he worked late into the night to get us the best. He treated us like his own family and was very patient with us.”
“Maria provided excellent and professional service as I shopped for insurance for my 20 year-old daughter. She listened to my needs and offered cost-saving options for my daughter's first taste of being an adult.”
“Rosie was of tremendous help for and with me on my matter I needed resolved. She was super efficient and knowledgeable, and kind and patient with me. My every experience with this Farmer's group is always this way.”
“I chatted with Jamie to get quotes on all of my insurance needs. She replied quickly and was very helpful with the questions I had.”
“I had the pleasure of working with Alexis Viscarra, she was very professional and well informed. I never felt like I was being rushed.”
“I was referred to Steven Villarreal through a coworker. He answered all my questions and helped me find affordable coverage.”
“I am extremely thankful with Steven Villarreal who has helped my family and myself with insurance. It was at a very difficult time when he assisted us and was there 100% making sure everything was taking care of.”
“Steven is a lifesaver! He is so dedicated, hardworking, and he helped my husband and I get the most excellent plan!”
“Maria Torres helped me a lot with my insurance. They have excellent customer service, and the people explain things very well. 5 stars!”
“Luis provided such great insight on all insurance options and worked vigorously around the clock to make sure the process was fully completed.”
“Steven did an excellent job finding the perfect coverage for me. He was very thorough and quick to respond. I would highly recommend using him and will refer him to my friends and family.”
“Her dedication to customer service goes well beyond what is considered normal.”
“Today I was looking for health insurance and Ivan Chapa helped me look for coverage. He was quick and very helpful throughout the process and made it super easy for me! I'm very happy knowing I'm now covered with a great plan.”
“Great service and always prompt to respond. I can tell my policy just doesn't lay there but they take the time to go over potential savings for me and with me. Very happy with Farmer's insurance.”
“Want to thank Magaly for helping me save thousands of dollars on my home and car insurance.”
“Very satisfied with my experience with Steven. He made it a short yet informative session, where I was able to accomplish what I wanted. He made it such a simple process while also providing me with the cheapest option.”
“Was very impressed with Maria. She answered all my questions and was able to beat my previous quote from Progressive.”
“Rosie Ritch was so pleasant and so helpful!!! She stayed on top of getting me a refund for a policy cancellation and went above and beyond to help me in every way!”
“Had a great experience with Ivan Chapa in selecting my health insurance plans. He provided different options but was quick to help with my needs and doctors to choose from. Took the time to answer my questions.”
“Great, reliable to work with. Would definitely recommend their services!”
“I cannot be more greatful for this amazing human, angel on earth. Not only was I lost in the world of medical insurance, he helped me navigate everything in a moment of crisis. Thanks to him I got the coverage my family needed.”
“Steven Villarreal has been so helpful in getting my family set up with health insurance. He's very kind and personable, funny too!! Always very happy to help and always answering when I need help.”
“Steven was able to provide top customer service. He walked me through the process of signing up for health insurance step by step. He made the process very easy for me to understand. Very professional and very helpful.”
“Steve Villarreal has been an amazing agent. Over the past years I've used the Molina group and I've been a satisfied customer. Highly recommend.”
“Marie has always been a person that has demonstrated a positive attitude, very knowledgeable, extremely willing to make my interactions with her a satisfying experience for me.”
“I was able to receive immediate response to all of my questions efficiently and was given a quote to support my needs. I am so thankful I had a reliable agent to assist me.”
“Ivan was amazing! He was very straightforward about the process and application. All in all took about 20 mins for everything to complete. Call Ivan if you want a trustworthy and great insurance agent! 10/10 recommend.”
“Steven V was a great help throughout the process. Amazing customer service and answered all my questions and concerns. Very Knowledgeable! Highly Recommend!”
“I call for assistance enrolling in marketplace insurance every year and I always have a great experience. Steven Villarreal helped me this year and he was very patient and helpful and got me enrolled in a great plan in a very timely manner!”
“I absolutely loved working with Andrea, she helped me get health insurance for my family! I'm so grateful for her help. I was able to get help anytime of the day and answered all my multiple questions.”
“I have been working with Steven Villareal for a few years at Luis Moreno Insurance Agency for help with finding the best Market Place coverage for myself. He is very knowledgeable and diligent in reviewing policies that meet my needs.”
“Professional and prompt service. My account was handled by Ivan and he made what is always a complicated and stressful process actually very simple and easy for me.”
“Steve Villareal helped us get health insurance same day! We had a medical emergency and he worked late into the night to get us the best. He treated us like his own family and was very patient with us.”
“Maria provided excellent and professional service as I shopped for insurance for my 20 year-old daughter. She listened to my needs and offered cost-saving options for my daughter's first taste of being an adult.”
“Rosie was of tremendous help for and with me on my matter I needed resolved. She was super efficient and knowledgeable, and kind and patient with me. My every experience with this Farmer's group is always this way.”
“I chatted with Jamie to get quotes on all of my insurance needs. She replied quickly and was very helpful with the questions I had.”
“I had the pleasure of working with Alexis Viscarra, she was very professional and well informed. I never felt like I was being rushed.”
“I was referred to Steven Villarreal through a coworker. He answered all my questions and helped me find affordable coverage.”
“I am extremely thankful with Steven Villarreal who has helped my family and myself with insurance. It was at a very difficult time when he assisted us and was there 100% making sure everything was taking care of.”
“Steven is a lifesaver! He is so dedicated, hardworking, and he helped my husband and I get the most excellent plan!”
Been looked after here?
How it goes
Three steps, and then you are covered
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Step 1
We listen
You tell us what you own and what you are worried about. We ask questions until we have the whole picture.
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Step 2
We build your plan
Cover put together around your life or your business, not pulled off a shelf.
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Step 3
We keep it right
Cover you can count on, and someone to call when things change.
Why people stay
Four things this office does differently
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Local Experts
One office on Grissom Road, and the people in the photographs are the people who answer the phone.
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Free Reviews
A free review of the policy you already hold. This is a policy review, not a customer review.
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Custom Coverage
Cover built around your circumstances rather than around one carrier’s product sheet.
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Risk Protection
The gaps get named before they are needed, not after a claim finds them.
The agency
Personal, hands-on service and support
Our award-winning agency is dedicated to providing outstanding service and personalized assistance across life, health, and wealth insurance markets.
If you are not thrilled with your current insurance, contact us today for a free comprehensive consultation.
We are proud to provide a concierge level of service, creative and flexible solutions, and the very best advice available.
Our commitment is to understand and address your specific circumstances and tailor our solutions to fit your unique needs.
Our goal is to empower families and businesses all across Texas.
The person you are calling
Luis Moreno
Agency Owner. He built this agency on Grissom Road, and the rest of the office, all nine of them and one dog, are on the team page.
Answers
Questions people ask
Answers to the questions our office is asked most. If yours is not here, call and ask us.
Your landlord’s insurance policy covers the building itself, but it does not cover your personal belongings inside. A renters policy is what covers your things.
Many people are surprised to learn that robust coverage does not always come with a high premium. Moreno Insurance Agency works on your behalf.
Uninsured or underinsured motorist coverage protects you and your passengers if you are hit by a driver who lacks sufficient insurance.
The need for Workers Compensation insurance is determined by state laws and whether you have employees. If you employ other workers, your state will almost certainly require you to carry this insurance.
You can call, write or come in. The office is at 8865 Grissom Rd, San Antonio, open Monday to Friday, 9am to 5pm.
From the office
Insurance questions, answered in plain English
Guides on auto, home, life and Medicare coverage in Texas, written so you can get an answer at any hour.
All posts
Is your home actually covered for what you think?
No two homeowners policies are the same. Here is what the seven parts of a Texas home policy actually do, in the agency’s own words.
Read it
What your landlord’s policy does not cover
Your landlord insures the building. Your furniture, your laptop and your clothes are not on that policy. Renters insurance in plain words.
Read it
What actually moves your auto rate
Age, credit, the car, your record and everyone else licensed at your address. The five things a Texas auto carrier is really pricing.
Read it
Term or permanent: which life cover is which
Term, final expense, universal and whole life, described the way the agency describes them at the desk.
Read it
Does your trade need workers comp in Texas?
Sole proprietor or crew of ten, the answer changes. What contractors insurance covers, and when E&O starts to matter.
Read it
Advantage plans are not Supplements
The single most expensive Medicare mix-up, plus the enrollment window and the penalty that follows if you miss it.
Read itIs your home actually covered for what you think?
No two homeowners policies are the same. Here is what the seven parts of a Texas home policy actually do, in the agency’s own words.
Read itWhat your landlord’s policy does not cover
Your landlord insures the building. Your furniture, your laptop and your clothes are not on that policy. Renters insurance in plain words.
Read itWhat actually moves your auto rate
Age, credit, the car, your record and everyone else licensed at your address. The five things a Texas auto carrier is really pricing.
Read itTerm or permanent: which life cover is which
Term, final expense, universal and whole life, described the way the agency describes them at the desk.
Read itDoes your trade need workers comp in Texas?
Sole proprietor or crew of ten, the answer changes. What contractors insurance covers, and when E&O starts to matter.
Read itAdvantage plans are not Supplements
The single most expensive Medicare mix-up, plus the enrollment window and the penalty that follows if you miss it.
Read itStart a quote
Four things, and we do the rest
Your name, a number that reaches you, an email for the paperwork, and the language you would rather we spoke. That is the whole form.
Rather just talk? (210) 256-8576Next step
One phone call is usually the whole job
Tell us what you want covered. If your current policy is already the right one, we will tell you that too.