Moreno Insurance Agency

What people say

5.0 stars, 680 reviews

Every full review below names the person in this office who did the work, so the photograph beside it is that person.

Google reviews

“Diana at this Farmers office is incredibly kind, knowledgeable, and helpful! She made the process of bundling my home and auto insurance simple and stress-free.”

Diana Guerra, the agent this review names Carina S. on Google, about Diana Guerra

“Ken's very personable manner came across the phone lines! From his friendly voice, I immediately knew doing business with him would be a pleasant experience. He was very efficient in helping me conduct my business with him.”

Kenneth Lan, the agent this review names Mary Louise L. on Google, about Kenneth Lan

“Jamie Johnsen provided outstanding service and made the entire insurance process smooth and stress-free. She helped me secure commercial auto insurance, general liability insurance, and workers compensation coverage.”

Jamie Johnsen, the agent this review names Isaura G. on Google, about Jamie Johnsen

Google's own excerpts

  • Good service good prices best prices in town.
  • They have a great staff that treats everyone like family.
  • Experience was good, great customer service mr chaps answered all my questions

What people write about

  • health insurance55
  • insurance policy35
  • polite staff28
  • family coverage4

More reviews from Google

“Diana at this Farmers office is incredibly kind, knowledgeable, and helpful! She made the process of bundling my home and auto insurance simple and stress-free.”

Carina S. on Google

“Ken's very personable manner came across the phone lines! From his friendly voice, I immediately knew doing business with him would be a pleasant experience. He was very efficient in helping me conduct my business with him.”

Mary Louise L. on Google

“Jamie Johnsen provided outstanding service and made the entire insurance process smooth and stress-free. She helped me secure commercial auto insurance, general liability insurance, and workers' compensation coverage.”

Isaura G. on Google

“Sorting through countless insurance agencies and agents can feel overwhelming and daunting. Jamie Johnsen at Luis Moreno Farmers Insurance made the entire process comfortable and truly a no-brainer.”

Boris P. on Google

“Melissa was amazing to work with! She explained everything clearly, answered all my questions, and helped me find the best plan for my needs. Highly recommend!”

Bryan W. on Google

“I needed assistance with my insurance to edit my account and Rosie Ritch walked me through everything she was amazing I feel comfortable knowing that she is there to help me. She went above and beyond to help me.”

Yolanda R. on Google

“Just got our homeowners insurance with Maria Torres with Farmers Insurance. After giving her all the information she needed, she got the coverage in effect the same day. Maria was very pleasant to talk to and work with in getting it done.”

Susan C. on Google

“Jamie provided excellent service and made the process smooth and stress-free. Helpful with questions I may have had!”

Jesse on Google

“Jamie Johnsen was such a big help I was looking for auto insurance and she went above and beyond to help me and my husband! She is the best agent I have worked with.”

Anna M. on Google

“Jamie Johnsen helped me switch over, bundling my renters and auto insurance. She has been very helpful, making the process quick and easy, as well as saving me money!”

Xavier U. on Google

“I had an excellent experience getting help finding health insurance options! Melissa was fast and communicative. I would recommend!”

Lauren J. on Google

“Rosie @ Luis Moreno's Farmer's Insurance is amazing! Even has service when pulled over by a State Trooper!!”

Buck Z. on Google

“Working With Luis and Jamie is amazing. Great people better service! Thank you.”

Adriana T. on Google

“Ivan customer service was top tier! He helped with everything I need for me and my family! Made sure to explain everything and definitely went above and beyond. He left no question unanswered. 10/10 recommend.”

Natalie H. on Google

“Melissa is awesome sauce!!!! Rosie put me in touch with her. Both ladies helped me work through all my insurance issues. Amazing work ladies.”

Amy G. on Google

“When I called Luis Moreno's Farmers Agency, Maria Torres happened to answer my call, and I am soooooo happy she did! First of all, Maria is very friendly, caring, and extremely knowledgeable.”

Rhonda P. on Google

“Jamie reached out to me in a timely manner. She also asked very specific questions to ensure that she got me the right coverage.”

Russell S. on Google

“Rosie Ritch, a dedicated Farmers Insurance agent, has consistently demonstrated her commitment to exceptional customer service.”

Jeff R. on Google

“Maria Torres is very friendly, caring, and extremely knowledgeable.”

Cinthia D. on Google

“Very helpful and informative! Thank you for providing good customer service.”

Lorraine T. on Google

“I have been very pleased with the Customer Service, I have received from Farmers Insurance, especially, Rosie Ritch. She goes the extra mile to help with any questions and I DO appreciate it! Thank you!”

Beverly T. on Google

“Thank You miss Rosie for helping me with my insurance information. You have always been very helpful and very courteous! I really appreciate you!”

Richard C. on Google

“Let me just say this Jamie is the BEST!! She has met and exceeded my expectations. Knows her insurance!!! Super quick and efficient. Highly recommend her!!”

Teresa G. on Google

“Great service, follow up and attention to details. Rosie Ritch in particular was just outstanding.”

Scott S. on Google

“Insurance is way more complicated than I thought. Thank goodness for Luis Moreno's Farmers agency. My insurance agent Jamie Johnsen helped me straighten out my Home, Auto ins. in one day and saved me over $1000 a year.”

Arturo C. on Google

“My experience with Rosie was awesome. Rosie was very polite, knowledgeable and patient with me. She kept me informed and explained everything to me.”

Marilyn J. on Google

“Steven is AMAZING!!! I lost my insurance and he went above and beyond to find me an affordable plan for my needs. I'm up in age and he was patient and kind. I will be recommending him to friends and family!!!”

Melissa S. on Google

“Jamie was very good explained everything fully. Best insurance informative I've ever received.”

Noreen F. on Google

“Steven Villarreal has been my agent for a few years. He is amazing. If I run into an issue he looks into it immediately! Very friendly and very helpful!”

Clarissa on Google

“My mom referred me to Steven Villarreal and I'm glad she did. Steven has been extremely helpful, kind and has the best interest for his clients. He made it easy and stress free! Thank you so much!!”

Keiko H. on Google

“Mr. Steve was amazing! He listened to all my needs and helped me find the perfect insurance.”

Debralyn S. on Google

“Luis Moreno is absolutely the best insurance broker that I've ever known.”

Matthew M. on Google

“My realtor recommended Andrea F. to me, and she was fantastic to work with! She was able to find me a lower home insurance rate, and was so kind and personable the entire time.”

Ben S. on Google

“Diana at this Farmers office is incredibly kind, knowledgeable, and helpful! She made the process of bundling my home and auto insurance simple and stress-free.”

Carina S. on Google

“Ken's very personable manner came across the phone lines! From his friendly voice, I immediately knew doing business with him would be a pleasant experience. He was very efficient in helping me conduct my business with him.”

Mary Louise L. on Google

“Jamie Johnsen provided outstanding service and made the entire insurance process smooth and stress-free. She helped me secure commercial auto insurance, general liability insurance, and workers' compensation coverage.”

Isaura G. on Google

“Sorting through countless insurance agencies and agents can feel overwhelming and daunting. Jamie Johnsen at Luis Moreno Farmers Insurance made the entire process comfortable and truly a no-brainer.”

Boris P. on Google

“Melissa was amazing to work with! She explained everything clearly, answered all my questions, and helped me find the best plan for my needs. Highly recommend!”

Bryan W. on Google

“I needed assistance with my insurance to edit my account and Rosie Ritch walked me through everything she was amazing I feel comfortable knowing that she is there to help me. She went above and beyond to help me.”

Yolanda R. on Google

“Just got our homeowners insurance with Maria Torres with Farmers Insurance. After giving her all the information she needed, she got the coverage in effect the same day. Maria was very pleasant to talk to and work with in getting it done.”

Susan C. on Google

“Jamie provided excellent service and made the process smooth and stress-free. Helpful with questions I may have had!”

Jesse on Google

“Jamie Johnsen was such a big help I was looking for auto insurance and she went above and beyond to help me and my husband! She is the best agent I have worked with.”

Anna M. on Google

“Jamie Johnsen helped me switch over, bundling my renters and auto insurance. She has been very helpful, making the process quick and easy, as well as saving me money!”

Xavier U. on Google

“I had an excellent experience getting help finding health insurance options! Melissa was fast and communicative. I would recommend!”

Lauren J. on Google

“Rosie @ Luis Moreno's Farmer's Insurance is amazing! Even has service when pulled over by a State Trooper!!”

Buck Z. on Google

“Working With Luis and Jamie is amazing. Great people better service! Thank you.”

Adriana T. on Google

“Ivan customer service was top tier! He helped with everything I need for me and my family! Made sure to explain everything and definitely went above and beyond. He left no question unanswered. 10/10 recommend.”

Natalie H. on Google

“Melissa is awesome sauce!!!! Rosie put me in touch with her. Both ladies helped me work through all my insurance issues. Amazing work ladies.”

Amy G. on Google

“When I called Luis Moreno's Farmers Agency, Maria Torres happened to answer my call, and I am soooooo happy she did! First of all, Maria is very friendly, caring, and extremely knowledgeable.”

Rhonda P. on Google

“Jamie reached out to me in a timely manner. She also asked very specific questions to ensure that she got me the right coverage.”

Russell S. on Google

“Rosie Ritch, a dedicated Farmers Insurance agent, has consistently demonstrated her commitment to exceptional customer service.”

Jeff R. on Google

“Maria Torres is very friendly, caring, and extremely knowledgeable.”

Cinthia D. on Google

“Very helpful and informative! Thank you for providing good customer service.”

Lorraine T. on Google

“I have been very pleased with the Customer Service, I have received from Farmers Insurance, especially, Rosie Ritch. She goes the extra mile to help with any questions and I DO appreciate it! Thank you!”

Beverly T. on Google

“Thank You miss Rosie for helping me with my insurance information. You have always been very helpful and very courteous! I really appreciate you!”

Richard C. on Google

“Let me just say this Jamie is the BEST!! She has met and exceeded my expectations. Knows her insurance!!! Super quick and efficient. Highly recommend her!!”

Teresa G. on Google

“Great service, follow up and attention to details. Rosie Ritch in particular was just outstanding.”

Scott S. on Google

“Insurance is way more complicated than I thought. Thank goodness for Luis Moreno's Farmers agency. My insurance agent Jamie Johnsen helped me straighten out my Home, Auto ins. in one day and saved me over $1000 a year.”

Arturo C. on Google

“My experience with Rosie was awesome. Rosie was very polite, knowledgeable and patient with me. She kept me informed and explained everything to me.”

Marilyn J. on Google

“Steven is AMAZING!!! I lost my insurance and he went above and beyond to find me an affordable plan for my needs. I'm up in age and he was patient and kind. I will be recommending him to friends and family!!!”

Melissa S. on Google

“Jamie was very good explained everything fully. Best insurance informative I've ever received.”

Noreen F. on Google

“Steven Villarreal has been my agent for a few years. He is amazing. If I run into an issue he looks into it immediately! Very friendly and very helpful!”

Clarissa on Google

“My mom referred me to Steven Villarreal and I'm glad she did. Steven has been extremely helpful, kind and has the best interest for his clients. He made it easy and stress free! Thank you so much!!”

Keiko H. on Google

“Mr. Steve was amazing! He listened to all my needs and helped me find the perfect insurance.”

Debralyn S. on Google

“Luis Moreno is absolutely the best insurance broker that I've ever known.”

Matthew M. on Google

“My realtor recommended Andrea F. to me, and she was fantastic to work with! She was able to find me a lower home insurance rate, and was so kind and personable the entire time.”

Ben S. on Google

“Maria Torres helped me a lot with my insurance. They have excellent customer service, and the people explain things very well. 5 stars!”

Hector I. on Google

“Luis provided such great insight on all insurance options and worked vigorously around the clock to make sure the process was fully completed.”

Emily L. on Google

“Steven did an excellent job finding the perfect coverage for me. He was very thorough and quick to respond. I would highly recommend using him and will refer him to my friends and family.”

Jodi M. on Google

“Her dedication to customer service goes well beyond what is considered normal.”

John B. on Google

“Today I was looking for health insurance and Ivan Chapa helped me look for coverage. He was quick and very helpful throughout the process and made it super easy for me! I'm very happy knowing I'm now covered with a great plan.”

Sandra B. on Google

“Great service and always prompt to respond. I can tell my policy just doesn't lay there but they take the time to go over potential savings for me and with me. Very happy with Farmer's insurance.”

Yolanda S. on Google

“Want to thank Magaly for helping me save thousands of dollars on my home and car insurance.”

Leo N. on Google

“Very satisfied with my experience with Steven. He made it a short yet informative session, where I was able to accomplish what I wanted. He made it such a simple process while also providing me with the cheapest option.”

Maria S. on Google

“Was very impressed with Maria. She answered all my questions and was able to beat my previous quote from Progressive.”

Linda S. on Google

“Rosie Ritch was so pleasant and so helpful!!! She stayed on top of getting me a refund for a policy cancellation and went above and beyond to help me in every way!”

Katherine V. on Google

“Had a great experience with Ivan Chapa in selecting my health insurance plans. He provided different options but was quick to help with my needs and doctors to choose from. Took the time to answer my questions.”

Patsy R. on Google

“Great, reliable to work with. Would definitely recommend their services!”

Luke Y. on Google

“I cannot be more greatful for this amazing human, angel on earth. Not only was I lost in the world of medical insurance, he helped me navigate everything in a moment of crisis. Thanks to him I got the coverage my family needed.”

Gabriela R. on Google

“Steven Villarreal has been so helpful in getting my family set up with health insurance. He's very kind and personable, funny too!! Always very happy to help and always answering when I need help.”

Cara R. on Google

“Steven was able to provide top customer service. He walked me through the process of signing up for health insurance step by step. He made the process very easy for me to understand. Very professional and very helpful.”

Ivan M. on Google

“Steve Villarreal has been an amazing agent. Over the past years I've used the Molina group and I've been a satisfied customer. Highly recommend.”

Bre on Google

“Marie has always been a person that has demonstrated a positive attitude, very knowledgeable, extremely willing to make my interactions with her a satisfying experience for me.”

Jo C. on Google

“I was able to receive immediate response to all of my questions efficiently and was given a quote to support my needs. I am so thankful I had a reliable agent to assist me.”

MaryAnn G. on Google

“Ivan was amazing! He was very straightforward about the process and application. All in all took about 20 mins for everything to complete. Call Ivan if you want a trustworthy and great insurance agent! 10/10 recommend.”

Joey E. on Google

“Steven V was a great help throughout the process. Amazing customer service and answered all my questions and concerns. Very Knowledgeable! Highly Recommend!”

Clina S. on Google

“I call for assistance enrolling in marketplace insurance every year and I always have a great experience. Steven Villarreal helped me this year and he was very patient and helpful and got me enrolled in a great plan in a very timely manner!”

Alison R. on Google

“I absolutely loved working with Andrea, she helped me get health insurance for my family! I'm so grateful for her help. I was able to get help anytime of the day and answered all my multiple questions.”

Larissa H. on Google

“I have been working with Steven Villareal for a few years at Luis Moreno Insurance Agency for help with finding the best Market Place coverage for myself. He is very knowledgeable and diligent in reviewing policies that meet my needs.”

Marci C. on Google

“Professional and prompt service. My account was handled by Ivan and he made what is always a complicated and stressful process actually very simple and easy for me.”

Raizel C. on Google

“Steve Villareal helped us get health insurance same day! We had a medical emergency and he worked late into the night to get us the best. He treated us like his own family and was very patient with us.”

Jamie M. on Google

“Maria provided excellent and professional service as I shopped for insurance for my 20 year-old daughter. She listened to my needs and offered cost-saving options for my daughter's first taste of being an adult.”

Violet T. on Google

“Rosie was of tremendous help for and with me on my matter I needed resolved. She was super efficient and knowledgeable, and kind and patient with me. My every experience with this Farmer's group is always this way.”

Ernesto M. on Google

“I chatted with Jamie to get quotes on all of my insurance needs. She replied quickly and was very helpful with the questions I had.”

Michelle H. on Google

“I had the pleasure of working with Alexis Viscarra, she was very professional and well informed. I never felt like I was being rushed.”

Tina C. on Google

“I was referred to Steven Villarreal through a coworker. He answered all my questions and helped me find affordable coverage.”

Lilliness on Google

“I am extremely thankful with Steven Villarreal who has helped my family and myself with insurance. It was at a very difficult time when he assisted us and was there 100% making sure everything was taking care of.”

Elaine M. on Google

“Steven is a lifesaver! He is so dedicated, hardworking, and he helped my husband and I get the most excellent plan!”

Jennifer R. on Google

“Maria Torres helped me a lot with my insurance. They have excellent customer service, and the people explain things very well. 5 stars!”

Hector I. on Google

“Luis provided such great insight on all insurance options and worked vigorously around the clock to make sure the process was fully completed.”

Emily L. on Google

“Steven did an excellent job finding the perfect coverage for me. He was very thorough and quick to respond. I would highly recommend using him and will refer him to my friends and family.”

Jodi M. on Google

“Her dedication to customer service goes well beyond what is considered normal.”

John B. on Google

“Today I was looking for health insurance and Ivan Chapa helped me look for coverage. He was quick and very helpful throughout the process and made it super easy for me! I'm very happy knowing I'm now covered with a great plan.”

Sandra B. on Google

“Great service and always prompt to respond. I can tell my policy just doesn't lay there but they take the time to go over potential savings for me and with me. Very happy with Farmer's insurance.”

Yolanda S. on Google

“Want to thank Magaly for helping me save thousands of dollars on my home and car insurance.”

Leo N. on Google

“Very satisfied with my experience with Steven. He made it a short yet informative session, where I was able to accomplish what I wanted. He made it such a simple process while also providing me with the cheapest option.”

Maria S. on Google

“Was very impressed with Maria. She answered all my questions and was able to beat my previous quote from Progressive.”

Linda S. on Google

“Rosie Ritch was so pleasant and so helpful!!! She stayed on top of getting me a refund for a policy cancellation and went above and beyond to help me in every way!”

Katherine V. on Google

“Had a great experience with Ivan Chapa in selecting my health insurance plans. He provided different options but was quick to help with my needs and doctors to choose from. Took the time to answer my questions.”

Patsy R. on Google

“Great, reliable to work with. Would definitely recommend their services!”

Luke Y. on Google

“I cannot be more greatful for this amazing human, angel on earth. Not only was I lost in the world of medical insurance, he helped me navigate everything in a moment of crisis. Thanks to him I got the coverage my family needed.”

Gabriela R. on Google

“Steven Villarreal has been so helpful in getting my family set up with health insurance. He's very kind and personable, funny too!! Always very happy to help and always answering when I need help.”

Cara R. on Google

“Steven was able to provide top customer service. He walked me through the process of signing up for health insurance step by step. He made the process very easy for me to understand. Very professional and very helpful.”

Ivan M. on Google

“Steve Villarreal has been an amazing agent. Over the past years I've used the Molina group and I've been a satisfied customer. Highly recommend.”

Bre on Google

“Marie has always been a person that has demonstrated a positive attitude, very knowledgeable, extremely willing to make my interactions with her a satisfying experience for me.”

Jo C. on Google

“I was able to receive immediate response to all of my questions efficiently and was given a quote to support my needs. I am so thankful I had a reliable agent to assist me.”

MaryAnn G. on Google

“Ivan was amazing! He was very straightforward about the process and application. All in all took about 20 mins for everything to complete. Call Ivan if you want a trustworthy and great insurance agent! 10/10 recommend.”

Joey E. on Google

“Steven V was a great help throughout the process. Amazing customer service and answered all my questions and concerns. Very Knowledgeable! Highly Recommend!”

Clina S. on Google

“I call for assistance enrolling in marketplace insurance every year and I always have a great experience. Steven Villarreal helped me this year and he was very patient and helpful and got me enrolled in a great plan in a very timely manner!”

Alison R. on Google

“I absolutely loved working with Andrea, she helped me get health insurance for my family! I'm so grateful for her help. I was able to get help anytime of the day and answered all my multiple questions.”

Larissa H. on Google

“I have been working with Steven Villareal for a few years at Luis Moreno Insurance Agency for help with finding the best Market Place coverage for myself. He is very knowledgeable and diligent in reviewing policies that meet my needs.”

Marci C. on Google

“Professional and prompt service. My account was handled by Ivan and he made what is always a complicated and stressful process actually very simple and easy for me.”

Raizel C. on Google

“Steve Villareal helped us get health insurance same day! We had a medical emergency and he worked late into the night to get us the best. He treated us like his own family and was very patient with us.”

Jamie M. on Google

“Maria provided excellent and professional service as I shopped for insurance for my 20 year-old daughter. She listened to my needs and offered cost-saving options for my daughter's first taste of being an adult.”

Violet T. on Google

“Rosie was of tremendous help for and with me on my matter I needed resolved. She was super efficient and knowledgeable, and kind and patient with me. My every experience with this Farmer's group is always this way.”

Ernesto M. on Google

“I chatted with Jamie to get quotes on all of my insurance needs. She replied quickly and was very helpful with the questions I had.”

Michelle H. on Google

“I had the pleasure of working with Alexis Viscarra, she was very professional and well informed. I never felt like I was being rushed.”

Tina C. on Google

“I was referred to Steven Villarreal through a coworker. He answered all my questions and helped me find affordable coverage.”

Lilliness on Google

“I am extremely thankful with Steven Villarreal who has helped my family and myself with insurance. It was at a very difficult time when he assisted us and was there 100% making sure everything was taking care of.”

Elaine M. on Google

“Steven is a lifesaver! He is so dedicated, hardworking, and he helped my husband and I get the most excellent plan!”

Jennifer R. on Google

Answers

About these reviews

Answers to the questions our office is asked most. If yours is not here, call and ask us.

The office holds a 5.0 star average across 680 Google reviews.

Yes. They are Google reviews of this office, reproduced with the reviewer shown as a first name and a last initial.

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